ReviewTurbo is an easy-to-use system that generates hundreds of online reviews from your customers. We use simple, yet highly effective methods to encourage your existing customers to post reviews for your business. We automate the process of contacting EVERY customer and request that they post an online review. Statistics show that a customer is 25-times more likely to post a review simply because you asked them to do so, and our proprietary software makes that easier than ever! Sign up today for your FREE trial and watch your online reviews start growing right away!
Studies show that customers are 10-times more likely to do business with a company that has a positive online reputation. Conversely, 70% of consumers say they will not do business with companies that have negative reviews.
Every business wants more customers. Clearly, more customers equals more revenue! ReviewTurbo will boost your online presence by steadily increasing the number of online reviews your business receives, which results in better search engine ranking and much higher customer engagement.
ReviewTurbo is a simple program that allows you to automatically reach out to every customer by text and email and invite them to post a review about your business. This may sound "too easy," but you'll be surprised how many customers will leave a review simply because you give them an easy way to do so. The message they receive will show the "Leave Review" button which will take them directly to the review form on the platform of their choice. ReviewTurbo supports all online review sites including Google, Facebook, Yelp, and hundreds more.
We take pride in offering the easiest and most automated way to send review requests to your customers. Our simple-to-use interface allows you to specify the review platform options you want to offer your customers. The most popular are Google and Facebook. However, our platform can support all other review sites. Once you've set up your dashboard (approximately 5-minute setup), you can start using your dashboard to send review requests to your customers by text, email, or both. Customer information can be entered manually or by uploading a spreadsheet. If your business does not collect phone numbers or email addresses from customers, no problem. ReviewTurbo can still generate hundreds of reviews for your business. We will create a QR code for you to present to your customers. This can be done by posting it in your store or restaurant, print it on your marketing materials or sales receipts, or just handing a card to each customer. A simple message like "please scan this QR code to leave us a review" is all it takes to instantly start boosting your reviews.
This process is fast and easy. We only require basic information that is necessary to provide you with a unique user name and password to access the interface.
The interface is very user-friendly. However, if you need any assistance with the sign up process, just give us a call and we'll walk you through it or set it up for you.
Log into your dashboard using the user name and password you specified when setting up your account. Once logged in, you can specify which online review platforms (Google, Facebook, etc.) you want to offer your customers to write reviews when they recieve the message. If you currently don't have an online profile for your business, you will need to sign up for one or contact us to assist in setting up your listing(s).
Enter the customers you want to send review invitations to. This can be done manually or, for a large customer list, you can upload an Excel spreadsheet and send the reqests to everyone on the spreadsheet. Once you've entered your customer information, simply click the "Send Requests" button to deploy review requests to every customer on your list. Then, just watch the reviews start flowing in!
After sending to your initial customer list, we recommend sending review requests to new customers every day (or as frequently as possible.) We've found that customers are most likely to post a review when requested very soon after the service is performed.
Request a QR code that links your customers directly to your review posting page when they scan it. We will set this up for you for free and send you the QR code to display. You can post this QR code on placards throughout your store or restaurant and/or use it on printed materials such as receipts, coupons, mailers, and business cards.
Using a QR code is ideal for businesses that are unable to gather every customer's phone number and email address but still want to boost their reviews. Restaurants, salons, and retail stores are perfect examples of how QR codes can effectively boost their online review presence.
Online Reviews Are Critical to the Success of Any Business
Most have seen them at one time or another, Trust Pilot, Google Customer Reviews, Yelp, Yahoo, and similar online platforms where consumers go to either praise or condemn a business they have patronized or a product they have purchased. But not everyone knows how much weight these platforms carry, and fewer understand how reviews posted on those platforms can make them a friend for some businesses and an enemy for others. To appreciate why this is, it helps to look at a study published by Inc., a business and finance magazine that provides valuable insights concerning business in the U.S. and abroad. According to the article, 86% of consumers would stop doing business with a company if they were to have a bad customer experience. And 42% would become repeat customers if they had a good experience. In either scenario, many of these customers will take to Trustpilot, Yelp, Facebook, and other online platforms to share their experiences with the world.
Why Online Reviews Are Critical to the Success of Any Business
Whether you're a doctor, dentist, attorney, or the owner of a restaurant, customer reviews can mean the difference between business success and failure. And this is not a hyperbolic statement; it is a truth substantiated by numerous studies that have examined how customer reviews posted on online review boards and social media platforms, such as Facebook and Pinterest, influence the shopping decisions of prospective consumers. One of those studies comes from G2, a peer-to-peer business solutions review platform based in Chicago, Illinois. According to that study, 93% to 95% of customers said they read the reviews of other customers before deciding to patronize a business or purchase a particular product. Many said those reviews were critical in enabling them to make purchasing decisions related to the following:
- Accountants
- Dentists
- Doctors
- Health clubs and gyms
- Attorneys
- Veterinarian services
Online Ratings and How They Can Contribute to Business Success
To appreciate how much weight consumer opinions carry when it comes to whether a business or product succeeds or fails, it helps to know how platforms, such as Yelp, Google Customer Reviews, and others on the internet, use those opinions to assign ratings to those businesses and products.
Generally speaking, customer feedback boards, such as Yelp, Google, and some social media platforms, will give a business or product between 1 and 5 stars based on the collective opinions of former and current customers. That said, high star ratings can benefit businesses in several ways, some of which include:
Increased sales – Studies show that products that receive a 5-star rating from former or current customers are 270% more likely to sell than products with a lower star rating. Another study found that 54% of customers visit a local business' website after reading a positive review on a separate site or social media platform. And the vast majority spend money with those businesses.
Word-of-mouth advertising - Nothing quite compares to free advertising. And that is the kind of reward businesses sometimes receive when they provide an exceptional customer experience. According to a study published by American Express, one of the world's largest financial services corporations, 42% of customers say getting a recommendation from a family member or friend motivates them to purchase goods or services more than learning about a sale or promotion on the internet.
Brand reputation – Much like word-of-mouth advertising, providing a world-class customer experience can also motivate customers to take to online review boards and social media platforms to sing the praises of a business that did right by them. And as a result of them doing so, those businesses earn a strong brand reputation that would have otherwise taken years to establish. And with a strong brand reputation comes more customers and more sales.
All in all, whether you're a physician with a new medical practice, a lawyer with a new law firm, or someone who sells tires out of a recently acquired warehouse, online reviews play a critical role in whether your endeavor will succeed or flop. So if you are not keeping up with what customers are saying about your business on the internet, consider this article a clarion call to start doing so. You might also want to take a sneak peek at where you stand as far as online ratings go. This information can provide you with a pretty good understanding of where you stand with current and former customers.
Start seeing results right away by activating your FREE trial account. Immediately after you start sending review requests, you will start seeing your online reviews growing and your ratings shoot through the roof. When potential customers see all your positive reviews, they will be compelled to call you instead of your competitors. So, don't delay. Start your FREE trial today and start TURBOCHARGING your online reputation!